Smarter Medical Support
The People Support LLC
We provide secure, reliable administrative and patient care outsourcing solutions designed to support modern medical practices and elevate patient experiences.
Your Trusted Medical Support Partner
The People Support LLC specializes in outsourcing administrative and patient care solutions for modern medical practices. We act as an extension of your medical office, handling essential back-office and front-office functions with precision, compassion, and compliance. Our team is trained to support practices of all sizes, allowing providers to focus on what matters most—delivering quality patient care.
Built on a foundation of HIPAA compliance, multilingual expertise, and healthcare-specific training, we deliver cost-effective solutions without compromising quality. Whether you need administrative assistance, patient communication support, or clinical coordination, our scalable services are designed to grow with your practice while maintaining operational excellence.
What We Do
Our Services
We offer comprehensive administrative and patient support services tailored to the operational needs of medical practices, ensuring efficiency, accuracy, and an enhanced patient experience.
Medical Administrative Support –
- Comprehensive back-office management to keep your practice running smoothly.
- Includes appointment scheduling and confirmations, insurance verification and pre-authorizations, patient records management and digitization, basic medical billing support, and billing follow-up.
- Value: Ensures accuracy, reduces no-shows, and accelerates reimbursements.
Bilingual Patient Care & Communication –
- Compassionate, professional front-office support for your patients.
- Includes live call answering in English and Spanish, pre- and post-procedure follow-ups, handling patient inquiries and complaints, appointment reminders, and DME service reminders.
- Value: Improves patient satisfaction, trust, and long-term loyalty.
Clinical Back-Office & Coordination –
- Specialized support for seamless clinical operations.
- Includes coordination between providers, patients, and insurers, inventory tracking, referral management, medical record exchanges, and visit-ready patient chart preparation.
- Value: Frees clinical staff to focus more time on patient care.
What Sets Us Apart
We are more than an outsourcing provider—we are your remote medical office partner. Our solutions are designed to integrate seamlessly into your workflow while maintaining the highest standards of security, professionalism, and patient care.
HIPAA Compliance Guaranteed –
We operate under strict HIPAA standards, utilize compliant technology, provide ongoing staff training, and are prepared to sign Business Associate Agreements.
Multilingual Medical Expertise –
Our bilingual agents are trained in medical terminology and patient sensitivity, ensuring accurate and professional communication.
Cost-Effective & Scalable Solutions –
Reduce operational costs by up to 40% compared to in-house staffing while maintaining flexibility to scale as your practice grows.
Let’s Connect
Ready to streamline your operations and enhance your patient experience? Contact us today to discover how The People Support LLC can support your practice.
Phone: (307) 303-9703
Email: Contact@thepeoplesupport.com
Business Hours: 8am – 7pm EST